Privacy Policy – tabji

This Privacy Policy describes how tabji collects, uses, stores, and discloses information about you when you access or use our website, mobile interface, and related services (collectively, the "Platform"). By registering an account or continuing to use the Platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

We operate this Platform primarily for users based in Bangladesh. All personal data processing described in this policy is conducted in a manner consistent with applicable data protection principles, with the goal of being transparent, fair, and accountable to our users at all times.

When you create an account, make deposits, place bets, or otherwise interact with the Platform, we may collect the following categories of personal information:

• Identity information: full name, date of birth, national ID or passport number, and a profile photograph where required for KYC verification.
• Contact information: email address, mobile phone number, and residential address (city/district, Bangladesh).
• Financial information: transaction records including deposits and withdrawals via bKash, Nagad, Rocket, Upay, or bank transfer; account balances and wagering history.
• Technical data: IP address, device type and model, operating system, browser type, time zone, and log data including pages visited and session duration.
• Usage and behavioral data: game play patterns, betting preferences, bonus redemptions, and customer support interaction history.

tabji uses the personal data we collect strictly for legitimate operational purposes. Your information is used to:

• Verify your identity and maintain the security of your account, including age verification (21+ only) in compliance with responsible gaming principles.
• Process financial transactions, including deposits via bKash and Nagad, and ensure accurate crediting of funds and timely withdrawals.
• Provide personalised gaming experiences, recommend relevant promotions, and send account-related communications.
• Monitor Platform usage for fraud prevention, responsible gaming compliance, and improving overall service quality.
• Comply with legal obligations, resolve disputes, and enforce our Terms & Conditions as applicable under Bangladeshi law.

tabji does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following limited circumstances:

• Service providers: trusted third-party vendors (such as payment processors, KYC verification partners, and IT infrastructure providers) who process data on our behalf under strict confidentiality agreements.
• Legal and regulatory authorities: government bodies, law enforcement, or regulatory agencies when required by applicable law or a valid legal process.
• Business transfers: in the event of a merger, acquisition, or asset sale, your data may be transferred as part of the business assets, subject to equivalent privacy protections.

We require all third parties who handle your personal data to respect its security and process it only in accordance with our instructions and applicable law.

tabji uses cookies and similar tracking technologies (such as local storage tokens and session identifiers) to recognise your device, remember your login preferences, maintain session integrity, and analyse aggregated usage patterns across the Platform.

You may configure your browser to refuse cookies or alert you when cookies are set. Please note that disabling cookies may affect certain features of the Platform, such as staying logged in between sessions or accessing personalised content.

tabji retains your personal data for as long as your account remains active or as necessary to fulfil the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

After account closure, we may retain certain records for a minimum period as required by applicable law or for legitimate fraud prevention purposes. Once the retention period expires, your data will be securely deleted or anonymised.

tabji employs industry-standard security measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure. Our infrastructure uses SSL encryption for all data transmitted between your browser and our servers, and sensitive account data is stored in encrypted form.

While we take all reasonable precautions to safeguard your data, no method of internet transmission or electronic storage is 100% secure. We encourage you to use a unique, strong password for your tabji account and to never share your login credentials with anyone.

As a registered user of tabji, you have the following rights concerning your personal data:

• Right of access: you may request a copy of the personal data we hold about you at any time.
• Right to rectification: if your information is inaccurate or incomplete, you may ask us to correct or complete it.
• Right to erasure: subject to legal or regulatory retention requirements, you may request deletion of your personal data.
• Right to restrict processing: in certain circumstances, you may ask us to pause processing your data while a concern is investigated.
• Right to withdraw consent: where we process your data based on your consent, you may withdraw that consent at any time by contacting our support team.

To exercise any of these rights, please contact us at [email protected]. We will respond to all legitimate requests within a reasonable timeframe. Please note that some requests may be subject to identity verification before we can action them.

The tabji Platform integrates with third-party service providers including payment gateways (bKash, Nagad, Rocket, Upay), game content providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming), and analytics tools. Each of these third parties operates under its own privacy policy, and tabji is not responsible for their data practices. We recommend reviewing the relevant privacy policies of any third-party services you interact with through our Platform.

The tabji Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that we have inadvertently collected information from a person under 21, we will take immediate steps to delete that data from our records.

tabji reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered users via email or a prominent notice on the Platform prior to the changes taking effect. The "Last updated" date at the top of this page reflects when the most recent revision was made.

Your continued use of the Platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the revised policy, you should stop using the Platform and may request account closure.

If you have any questions, concerns, or complaints about this Privacy Policy or the way we handle your personal data, our privacy team is available to assist you.

Email us at: [email protected]